Speaker profile:

James Turnbull, Digital  Director, Domestic & General

James is an experienced digital marketer who’s spent 14 years working with some of the leading brands and digital agencies in the UK. Currently leading digital at Domestic & General, the leading appliance care provider, he previously led transformation programmes at the AA and British Gas. “I'd like to think I'm a 'positive agent of change' that can move fast, create momentum through strong creativity and passion for what I do,” James says. “The creation of strategic capability excites me. I’m customer experience-obsessed and equally passionate about the people and teams working for me. I enjoy breaking things and making them simpler and stronger for the future.”